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      Payouts FAQ

      How and when you receive your weekly payouts from Contractor Commerce

      What are Payouts and when do I get them?

      Whenever you sell a Filter, service, or other products through your Contractor Commerce shop on your website, those funds will be added to your Payout. Payouts are automatically issued to the Bank account you have on your profile through ACH, either Monthly or Weekly (depending on your plan type).

      • Core+ and Legacy plans = Monthly Payouts
      • Advantage++ & Unlimited+ = Weekly Payouts

      Where can I find my Payouts?

      Log into your Contractor Commerce Dashboard and click on Reports > Accounting > Payouts

      • The Payouts date will denote the day you are scheduled to receive this payout
      • Depending on your plan/pay schedule, the payout covers approved/completed transactions during the time frame, is listed at top left
        • "This report covers 3/23/2025 - 3/30/2025"
        • There are cases where an order was placed prior to these dates and may show up on the following payout
      • You can also download the report into an XLS or CSV by clicking the orange Download Report button in the top right

      How do I interpret each line on the report?

      The Payout report will have a line-by-line breakdown of each area you earned money, along with where you paid for an item such as giving a customer a discount or purchasing a filter from Contractor Commerce. Anything inside of a "(x)" will be a negative value / deduction from the payout.

      Below is a line-by-line explanation of the line items:

      1. Product Sales
        1. Gross total product revenue
        2. The total amount you earned from selling filters through ecommerce transactions
      2. Service Sales
        1. Gross total service revenue 
        2. The total amount you earned from selling Services and / or other products that were not drop shipped 
      3. Sales Tax
        1. Total Sales tax collected from all transactions
      4. Discount
        1. Total amount given to customers as discounts
        2. Represented as a $ deduction in ( )
      5. Platform Fees
        1. The Landed Costs for any filters you sold (portion you paid to Contractor Commerce for the filter)
        2. Transaction fees - the fee that applies on each transaction that flows through the Contractor Commerce platform. Specific % per transaction depends on your tier of plan
      6. Stripe Fees
        1. This denotes the 2.9% Stripe fee charged on all transactions
        2. Represented as a $ deduction in ( )
      7. Customer Refunds
        1. Total $ amount you returned to your customers in Refunds
        2. For cases where Contractor Commerce was at fault, Contractor Commerce will cover the cost, in which case the transaction/refund will not appear on this payout.
        3. For more on refunds, visit this article
      8. Payout
        1. The total $ net amount that will be deposited in your Bank Account
        2. Sum of all of the factors above